What We Collect and Why We Collect It
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose to fund your wallet, whether that is bKash, Nagad, or Rocket. We also collect transaction records linked to each deposit
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and withdrawal so we can resolve any payment queries accurately. Device and session data — your IP address, browser type, and how you navigate the site — help us keep your account secure and spot unusual activity quickly. We do not sell your personal data to
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third parties. Information shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to process your transaction. We retain your account data for as long as your account is active and for the period required by the applicable rules of
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your jurisdiction. You may request a copy of your data or ask us to delete it by contacting support, subject to any legal hold requirements. Availability of our service and how your data is processed depends on your local law and the eligible regions we operate
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in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.